FAQs

Nasolabial folds (smile lines), Vertical lip lines (smokers wrinkles), Marionette Lines (Jowls), Lips, Tear Troughs (Eye bags), Cheek, Jawline, Chin and Nose

No. A pre numb will be used for 10 minutes prior to the procedure to help minimise any initial discomfort. We occasionally use a nerve block and all products used contain lidocaine (numb) to ease pain of injection. 

You may experience redness, bruising and/or swelling in the injected area. These effects should not last longer than 2 weeks. Light makeup can be applied 6 hours after procedure.

Every individual is different. What may give an immediate result on one client may take two or three sessions to achieve on another. Likewise, what may last 1 year on one client may last less than 12 weeks on another. This is due to several factors including lifestyle, skin type, metabolism etc. Filler does however take time to build up, regardless of how natural you want it. Please be patient and expect to visit frequently for top ups over the first year to build a base.

This will help ensure your treatment area lasts longer and once that base is in place – should need less maintenance in the future.

In most cases filler can be dissolved and reversed by hyaluronidase. We can dissolve others work. A patch test for dissolving is required prior to treatment.

We can, providing previous filler is not poorly placed/has not moved.

It is safe to use different brands of filler providing there is adequate time between injections.

We use many brands of filler in clinic and prefer to make this decision regarding which brand we use ourselves. However, if you prefer a certain brand please get in contact before your  appointment to discuss. We pride ourselves as a premium brand and therefore only use premium products.

For medical reasons we are unable to treat those who;

  • Have had or are planning to have a Corona Vaccination or booster within the two week period before, and three week period after scheduled treatment.
  • Have severe active acne in the treatment area and/or those using steroids, chemical peels or retinol in the two weeks prior to appointment.
  • Have an active cold sore/oral herpes on day of treatment
  • Have been on anti-biotics within the past two weeks for facial/oral infection.
  • Are immunocompromised and/or unwell on the day of the appointment – Flu/Cold/Virus ( to prevent complications ).
  • Have had facial surgery in the past 12 months.
  • Have had dermal filler elsewhere in the past 12 weeks.
  • Are undergoing, or have received chemotherapy within the last 6 months/or are on any auto-immune medication. Auto Immune medication must be stopped 6 months prior with a doctor’s note.
  • We feel are not ready, or suitable for treatment.
  • Are pregnant, breastfeeding.
  • Under no circumstances will we treat people under the age of 18, please do not book an appointment unless you are 18+.

If you’re torn between two treatments don’t worry – feel free to book either. It’s very common for people to change treatment during the consultation with our technician. We appreciate not everyone knows what they want and will work with our clients to understand their needs and expectations on the day!

We advise all clients to wait a minimum of 48hrs before flying. It is very rare for complications to occur however in these circumstances you would need to return to the clinic for an emergency reversal protocol.

As per our T+C’s all booking fees payments are STRICTLY NON-REFUNDABLE.

Unfortunately this is not something we offer at our clinics at this moment, we do however take most major credit cards.

Unfortunately due to the nature of the business we are not insured to allow children on the premises. If you arrive with children you will be asked to leave and therefore forfeit your deposit. We ask you not to bring a plus 1 unless absolutely necessary. We apologise in advance for the inconvenience.

Unfortunately due to the nature of the business and the need for a sterile, calm and controlled environment we will never consider home visits.

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Not sure which cosmetic treatment you need? We would love to get to know you and understand your needs to show you what we can do for you